Contact information

At Fabiolous Made, I respect your privacy and take great care with the contact information you share with me. This policy explains how I collect, use, and protect your details when you contact me, place an order, or interact through my website.

1. What Information I Collect

When you use my website, I may collect:

  • Your name

  • Email address

  • Postal or delivery address

  • Phone number

  • Any other details you include when placing an order, asking a question, or subscribing to updates

2. How I Use Your Contact Information

I only use your information to:

  • Process and fulfil your orders

  • Respond to your questions or messages

  • Send updates about your orders or requests

  • Share special offers or new product news only if you’ve asked to receive them

  • Keep basic business records as required by law

I’ll never sell or rent your contact details to anyone.

3. Who I Share It With

I sometimes need to share limited contact information with trusted third parties who help me run the business, such as:

  • Delivery and courier services Royal Mail.

  • Payment processors Shopify Payments.

These partners are only allowed to use your details to provide the service I’ve requested and must keep your information safe.

4. How Long I Keep Your Details

  • Order and transaction details are kept as long as required for accounting, tax, or customer service purposes.

  • Newsletter subscriptions continue until you unsubscribe.

  • Messages and enquiries may be kept for a short time to help with future communication or service follow-up.

5. Your Rights

You have the right to:

  • See the information I hold about you

  • Correct any inaccuracies

  • Ask for your details to be deleted (unless I’m legally required to keep them)

  • Withdraw consent for marketing emails at any time by clicking “unsubscribe” or contacting me directly

6. Keeping Your Information Safe

I take reasonable steps to protect your data, including secure systems and trusted service providers. However, please note that no website or email transmission is completely secure.

7. Changes to This Policy

I may update this policy from time to time to reflect changes in law or how I run my business. Any updates will appear on this page with a new “last updated” date.

8. Contact Details

If you have any questions or requests about how your contact information is used, please reach out to me directly:

Fabiolous Made
👩🎨 Sole Trader: Fabio Conti

Email: fabiolousmade@gmail.com